Q: How much do premium tickets or hospitality packages cost?

A: Prices vary depending on the event. We work on a case-by-case basis with official suppliers to secure not only the best price we can, but also the smoothest end-to-end service. You’re not just paying for a seat - you’re investing in a premium experience where everything is taken care of for you.

Q: How do I know my tickets are genuine?

A: We only source tickets through official, trusted suppliers. Every package is backed by our 100% money-back guarantee - if we fail to deliver, you’ll receive a full refund, no questions asked.

Q: Do you sell general admission tickets?

A: Our focus at QDOS is on premium tickets and VIP hospitality packages, giving you the best access and experience possible. We don’t sell general admission tickets as a standard product, but on a case-by-case basis, we can still help. Through our concierge service, we’ll source tickets at face value on your behalf and take care of everything from there - with just a small service fee for handling the process.

Q: When will I receive my tickets?

A: Timings vary by event, but tickets are usually issued 3–4 days before to prevent duplication or resale issues. We’ll keep you updated throughout, and in some cases, tickets may need to be collected at the venue. If so, we’ll provide clear instructions to make the process hassle-free.

Q: I can no longer attend - what are my options?

A: All sales are non-refundable unless the event itself is cancelled. Where possible, we may be able to assist with reselling your tickets, but if not, you’re free to pass them on to someone else.

Q: What happens if my event is cancelled?

A: If an event is cancelled and not rescheduled, you’ll receive a full refund.

Q: Why book with QDOS Hospitality?

A: We keep things simple and enjoyable. With QDOS, you get access to premium tickets and hospitality at the UK’s biggest events, fair pricing, official guarantee packages, and our end-to-end service that makes booking stress-free. Plus, every booking comes with our 100%money-back guarantee for complete peace of mind.